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  1. Motel a Miio
  2. RETURNS & COMPLAINTS

RETURNS & COMPLAINTS

RETURNS - ONLINE PURCHASE

  • How long can I return items from my order?
  • Are there any return fees and if so, how high are they?
  • Where can I register my return from DE & AT?
  • How can I register my return from CH?
  • How can I register my returns from other EU countries and third countries?
  • When can I expect to receive a refund for my return?

COMPLAINT

  • My goods have arrived damaged or broken. What can I do?
  • Is an exchange possible?

Returns - Store purchase

  • How can I return the items I bought in the store?
  • Can I exchange an item in store?
  • When can I expect a refund?

RETURNS - POP UP & OUTLET PURCHASE

  • Can I return the items I bought at a pop-up sale?
  • Can I return the items I bought in an outlet?
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